eStatements

<a href=A woman drinking coffee and viewing iPad; image used for HSBC Australia eStatements." />

As an HSBC customer, you can select the option to receive e-statements instead of paper statements to manage your Online Banking and Credit Card accounts. You can now also choose to receive your Online Banking account notifications online.

Benefits of switching to eStatements:

How to activate your Online Banking and credit card eStatements via Online Banking:

  1. Sign into your Online Banking account.
  2. Hover over the 'My Banking' tab on the far left-hand corner of the top navigation menu. Beneath the 'Statement/Notifications' heading, click on the 'Manage Preference' link.
  3. Update your preferences for how you wish to receive bank statements and notifications. You have three options to choose from: Paper, eStatements or eStatement & email attachment.
  4. Scroll to the bottom of the page to read and accept the terms and conditions before selecting Save.

How to activate your credit card eStatements via Credit Cards Online:

  1. Sign into your Credit Cards Online account.
  2. Click on the 'Manage your account' tab.
  3. Scroll to the 'More Choices' heading and select the 'e-Statements' link.
  4. When the page loads, select the 'Update Statement Preference' link
  5. Make your changes, agree with the Terms and Conditions and select Submit to finalise your changes.

Log in to Online Banking